Privacy Policy

May Reed (“we,” “our,” or “us”), operating under Vortex Realty and as a licensed Loan Officer (NMLS #2250663), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide through mayreed.com and mayreedhomes.com (collectively, “the Sites”).

By using the Sites, you consent to the data practices described in this policy. If you do not agree, please do not use the Sites.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Inquiry Details: Information about your real estate, mortgage, consulting, or senior services needs.
• Communication Records: Copies of messages, emails, or form submissions you send to us.
• Usage Data: IP address, browser type, pages visited, and time spent on the Sites (via cookies and analytics tools).

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request.
• Send you relevant property listings, mortgage information, and market updates.
• Communicate with you by phone, email, or text message regarding your inquiry.
• Improve the Sites and our services.
• Comply with applicable laws and regulatory requirements.

3. TCPA Consent & Text Message Communication

By submitting a contact form on the Sites, you expressly consent to receive calls and/or text messages from May Reed, Vortex Realty, and associated professionals at the phone number provided, including via automatic telephone dialing systems and/or pre-recorded messages, for the purpose of responding to your inquiry. Consent is not a condition of any purchase or service.

Standard message and data rates may apply. You may opt out at any time by replying “STOP” to any text message or by contacting us directly.

4. Sharing of Your Information

We do not sell your personal information. We may share it with:

• Service Providers: Third-party vendors who assist with website operations, communications, or marketing (under confidentiality obligations).
• Real Estate Professionals: Other agents, lenders, title companies, or professionals involved in a transaction you authorize.
• Legal Requirements: When required by law, court order, or regulatory authority.

5. Cookies & Tracking Technologies

The Sites use cookies and similar tracking technologies to analyze site traffic and improve user experience. You can control cookie settings through your browser. Disabling cookies may affect some functionality of the Sites.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. When information is no longer needed, we securely delete or anonymize it.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

The Sites are not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Your Rights

You may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information (subject to legal obligations).
• Opt out of marketing communications at any time.

To exercise these rights, contact us at [email protected].

10. Third-Party Links

The Sites may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of the Sites after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact: